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In many cases we will need to contact you for further information to complete your order. We will call you at the phone number(s) you listed on the order form. Please return our call if we leave you a message.
We will send you another email which will be our sales receipt, this can take up to two business days (not to worry, however, your order is being processed during this time).
If there is a problem with your order we will contact you by phone and/or email. Please do not call our office to check on your order until at least the average processing time has passed. The sales receipt we will email you will list the average processing times.
Please keep an eye on your email, we will send important information about your order to you.
We appreciate you choosing our company and thank you for your order.
If you have ordered the passport package please read and follow the instructions on our passport section to be able to complete your passport application once your birth certificate arrives in your hands. Please contact us if the certificate does not arrive by the stated process time on the state page.
Your privacy is important to us. Click here to read our privacy statement.
In many cases, state Fees may appear on your credit card as VCN NETWORK or VCN, followed by the state name or as “Bureau of Vital Statistics.” The rest of your charge will show on your credit card as: “USBirthCertificate.net.”